Fraser St James - Letting Agent Tameside

"Lucy was fantastic from start to finish. Not sure we would have got the sale over the line without her."

"I was buying a house from Fraser James and as mine had already sold & we were in a rental property I didn't have anyone to answer my questions Lucy was fantastic even answered an email out of hours when we hit a problem would definitely use this estate agent if we moved again"

"Fraser st james have been amazing from start to finish. Cant get over how fast they sold my house they were very helpfull friendy and professional throughout. Carl took the photographs monday was on online tuesday with 4 viewings that night and 2 offers put in all with in 24 hours. Lucy was fab always there to help on the other side of the phone txt and email. I would definitely recommend fraser St James 5 star service."

"Both extremely helpful with myself and my partner in helping us find the right property and giving us lots of advice in which we are very grateful for"

"Completed our sale yesterday! Carl and Lucy made it seem so easy from the day we put our property on the market until we completed our sale!! We don't can't thank you both enough!!!"

"I simply can't recommend Carl and Lucy highly enough!!! I will always recall what Lucy said to me on day ONE!! ... That's what we are here for...to take the stress away from you!!!... They certainly did that!! Thank you Fraser St James!!! X"

"Decided to choose Fraser St James because of their good reviews and also because they offered a comprehensive service for a fixed fee. Lucy has been great throughout the process chasing both sets of solicitors and keeping us updated, especially important considering the lack of contact from our own solicitor. Would not hesitate to recommend to others."

"I had a valuation from 6 agents in the area. Frasers were by far the best. The gentleman who came over, Carl was most pleasant and poiite . Not pushy and most knowledgeable about the area and my property. I will be placing my home with them to sell next month when i return from my holiday. lovley people there. Jess"

"Sold two houses through Fraser St James. Carl and Lucy provide a top class service which is fast and pro active. Always will use them. Cheers Dan"

"From the moment I chose Fraser St James to help me sell my home, Carl was round to photograph the property etc, and it was online that very same evening! I had so many viewings – I was never off the phone with Lucy! Considering I paid the low-cost upfront fee, the communication was first class and Lucy went above and beyond to get me the best offer for my property. I had a few hiccups along the way (the sale fell through twice, with both buyers pulling out), but Lucy was confident it would sell, and she was right! I would definitely recommend Fraser St James!"

"What a fantastic team. They came recommended to me and I can understand why. First class service. They were helpful, informative and answered all questions with honesty and integrity. I also liked that they were not afraid to speak frankly and offer an opinion."

"Excellent staff great communication and impressed with the reviews and overall service...Top class well done Fraser St. James....will definitely recommend your services."

"Always been a bit sceptical about estate agents based on stories you hear from others but have to say Fraser St James have been fantastic from day one.. Lucy especially has been great (considering I was on the phone mithering her all the time.. sorry lucy)... very professional service. Would definitely recommend and certainly would use again.. thanks the Yates family"

"We have recently sold our home through Fraser St James. From the first point of contact we have received excellent customer service. Lucy is knowledgeable and helpful and is always at the end of the phone. We have been kept constantly updated on all aspects of the sale. I am extremely happy we chose Fraser St James as they have made a very stressful time much easier!"

"Fraser St James have been fantastic throughout the process of selling our home. The communication has been second to none, Lucy has kept in touch continuously giving us regular updates. Furthermore Lucy has always responded promptly to our calls. Our home was sold within three weeks of being on the market and we are delighted with the price we achieved. They have been professional throughout and we would definitely recommend them to anyone wanting to sell their home."

"Went on the market Thursday, had an offer in and accepted two days later. So to start with I had Carl round for a valuation quite some time ago, along with lots of other agents. I liked that I could pay up front or defer payment until sold, so much cheaper than the traditional estate agents. I went for the pay up front and Carl was very detailed in where it would appear, Rightmove, local newspaper, other web sites, probably more than the traditional estate agents. The payment was easy to make using a banking app. On the day I signed, Carl arrived on time, something I highly value, went through paperwork and took pics. Carl said it should be live on Thursday on Rightmove, I had a tex from them to confirm it was. I have to say that the pictures were fabulous. From that point the communication from both Carl and Lucy was amazing. They both kept me informed of viewings by email due to my job, followed up by confirmation emails and tex's confirming times, dates and viewers names. I work in a Customer Service, so my expectation of Customer Service is probably higher than average, I was not disappointed, it has been first class, even by my standards. It's early days yet, but I'm hopeful everything will go through smoothly, but if something does go wrong, I have the upmost confidence that our property will be re-marketed and sold. Carl and his company are amazing, if only all estate agents were this good. I can honestly say I will be recommending Fraser St. James to anyone and everyone, it's the way forward, and the Customer Service is outstanding, they are truly setting the bar, others are sadly lagging behind"

"Great service.house went on web site friday ,sold by monday .carls a lovely person .cant get a better service than that."

"I found the process of selling my house stress free due to Lucy.She goes the extra mile to make sure everything runs smoothly.Lucys people skills are fantastic and great communication at all times"

"I have been in contact with Fraser St James since February 2018, and from my first correspondence with them up until my last, the team have been very helpful and have been going the extra mile to help where they can. Lucy has been very proactive and also has been delivering as promised. From arranging the initial viewing, they were very flexible and helped me around my working days and hours. I would definitely recommend this agent and also use this agent for myself again in the future. Thank you team for your hard work and also the proactive attitude that you have shown to help make my process stress free and easier. It has been a pleasure to have been in communication with you."

"Really pleased with Fraser St. James. Carl King was professional yet friendly and there was no hard sell from him. Lucy was great she was helpful and was happy to listen to our needs. Lucy also answered the phone (even when she was rushed off her feet) and returned calls when promised. For me this is a selling point as communication is key when selling a home as this can be one of the most stressful events in anybody's life."

"I have been dealing with Carl and his team for several years, as a landlord of a property, they have provided an exceptionally high standard of service with professionalism at all times, I have used them to find tenants and to manage the property let, I would highly recommend the Company for landlords who are looking for a hassle free let with high standard of service and are looking for excellent tenants."

"Happy with the service show professionalism throughout the process of selling my house. I'll happily recommend them to friends and family."

"Despite a rocky start, with some perserverence Lucy helped us get there in the end! Lucy's communication skills are great and she's done a great job of keeping me updated all the way through the process."

"My opinion and experience of Estate Agents in the past has not been good so my expectations were not great To my surprise from the moment Carl entered my house until the moment Lucy rang me to say I had had an offer for the full asking price I had no complaints at all. They were friendly efficient and made the process very easy."

"I went with Fraser St James as the valuer , was spot on and the his knowledge was just immense, he is the most pleasant person and so passionate about his role within the company. Lucy got me 2k over asking price and kept me informed right up to completion. These guys know there stuff and are going to shock all other agents in Tameside market with the display od expert knowledge, top notch marketing and all together kind and warming attitude. Fraser St James are your first and only choice in Tameside"

"Very impressed with the service I have received from Fraser St James. The staff are amazing! They go above and beyond in order to meet the needs of their customers and I know Carl has taken from his personal time in order to help with the sale of my property. They answer queries promptly and do not need to be chased for answers. Personally, I wouldn't go anywhere else, having seen the quality of work and the incredible value given."

"From the initial enquiry to handing over the keys FSJ went the extra mile. Their expertise was invaluable. I have already recommended them to a family member that is looking to sell their property."

"Real Estate Agents with an amazing customer care service, excellent work ethic. You can definitely rely on the team, no matter what."

"Extremely impressed with the service we received from Fraser St James when selling our home. Efficient, professional and proactive with excellent communication every step of the way. Would highly recommend!"

"We have just sold our house with Fraser St James and the service from start to finish has been amazing. Lucy went above and beyond for us and we can't thank her enough. Nothing was ever too much to ask, Lucy just did it. Thanks"

"Lucy was amazing! Communication was constant and nothing was to much trouble. I would highly recommend Lucy at Frasier St James. Thank you everything!!"

"I found Lucy to be very professional and personable. She was able to answer all of my questions when viewing the property which doesn't sound like much but after viewing a lot of houses and dealing with many different agents it's surprising how many really don't know their product."

"Miss Lucy she been all the time ther when I need help advice Lucy Leah is well experienced person I will definitely recommend Lucy To be a guide through"

"Lucy kept me up to date with the purchase of my property, she was always friendly on the phone and returned all of my calls. Lucy followed through with everything she said she was going to do promptly and effectively. I only met Carl the once at the office but he came across as a very nice man, he gave me plenty of helpful advice in the one meeting."

"Lucy was fantastic. I felt like she was really part of the process with us sharing the journey from sale to purchase right through. In our search for a home, Lucy seemed to instinctively know what we wanted and steered our search. FSJ sold our home in 21days!!! That's fast and we had plenty of viewers. We purchased our new home in a record 5 weeks. FSJ right there bringing all the agents, vendors and purchasers together to achieve this. No matter how busy she was, she always made time, returned calls and did exactly according to our requests. Fantastic service and the price was incredible. If you want to keep hold of more of your sale proceeds, don't hesitate. Great service, great experience and we would highly recommend."

"Great service from start to finish! Lucy has been absolutely amazing!! Always there if we had any questions just fantastic. Will definitely recommend Lucy and Fraser st james to anyone!"

"I would highly recommend Fraser St James to my friends and family. Carl took some fabulous pictures of my property and I was amazed at how quick it was snapped up! Since I have had tennents I can honestly say that Lisa has been great in keeping me updated and I have asked that minor jobs be organised by her which have been done with no hassle and even followed up with pictures. I can rest assured that my property is in good hands."

"I highly recommended Fraser St James. Carl and Lisa provide a prompt and professional service at a very reasonable price."

"Carl and Lisa are brilliant. Since I met Lisa and Carl they surprised me how great they are. They are going for that extra miles to help you and I'm grateful guys for that. Very efficient, friendly and helpful. Thank you Lisa/ Carl for the coffee which I won. You guys are brilliant!"

"Excellent & efficient service from first point of contact, Lisa was very helpful in moving thing forward with my property very quickly. The service is outstanding, very easy to communicate with and all problems I have come across have been resolved straight away."

"This is the first time I have rented a house. It was very easy to arrange a viewing of the property, and was shown around the house by Lisa. She was very welcoming and friendly, and helped me through the application process. The house was very clean and we were able to move in and make it our home very quickly. I emailed a request to Lisa and this was responded to and auctioned in a timely manner. My daughter and I are very happy with our new home and hope to be here for a long time to come."

"Carl and Lucy both met my expectations in handling the sale. Very easy to contact, returned calls and emails promptly, and generally made the whole transaction smooth from start to finish. Carl is a master at marketing and photography and really listens to the customer. I am pretty fussy and wanted an agent who will work with me to meet my requirements, not the dinasaur age estate agents who are totally inflexible and rigid whilst still wanting 1999 pre crash 2% commisions - Carl knows this and absolutely goes out of his way to get your property sold for a very fair fee and in a modern and dynamic way. Lucy is superb in listening to the customer and liasing with all the parties to ensure things are going to plan. Well done, will use again."

"Whilst all the staff are very helpful Lucy has been absolutely wonderful she has been so conscientious in booking appointments, followed up for reviews afterwards. I am very grateful to her."

"Highly recommend Fraser St James sold my house in 4 week and kept me updated every step of the way. If i needed any information about anything i only had to make a phone call to them."

"Carl was really helpful coming to see us late on a Friday night but assured us he was going home to continue working to get our property live for the weekend and sure enough at 20:30 we got a message to say we had gone live, this is where Lucy came into play, helping us through arranging the five viewings we had by 08:30 the following morning, she sent us updates of new viewings and offers made and even called us to remind us of a viewing as she knew when we took the calls we was in the middle of work. Together they provided us with an excellent service at a low price, I would recommend to anybody wanting to sell their property."

"I genuinely can not fault the staff at Fraser St James. They have given sound advice and been professional throughout the process of selling my home. Both Lucy and Carl have gone above and beyond to ensure I have been kept well informed and any queries I've had have been answered promptly. Having used other estate agents in previous years and received fair service, Fraser St James have set the bar to an all new high and shown that fair service is not enough. They clearly strive to be the best and in my case have certainly hit the mark. I don't hesitate to recommend them."

"Lucy is a credit to Fraser st James. She is friendly with a personal touch. Lucy followed all queries through and ensured she fed back to me. Lucy's customer service is excellent and I felt she went above and beyond to help me with the house purchase."

"Fraser St James were recommended to me and I haven't been disappointed. They are currently assisting me with both a sale and purchase. Lucy has been very supportive and has kept me fully informed at every stage. I wouldn't hesitate to use them again and recommend to family and friends. The low fees are an added bonus!"

"Ecellelent service sold house in 3 days had 6 positive viewings on 1st day no hassle whole process ran smoothly"

"An absolutely first class service. Always on hand to deal with all inquiries and very quick to chase up solicitors queries etc. Polite, pleasant and very efficient. By far the best estate agents i have ever experienced."