Fraser St James - Letting Agent Tameside

"Really friendly and proactive service. Amelia and Carl made sure that I was updated regularly about the progress of the purchase. Everything was dealt with professionally and efficiently so that the purchase went through faster than I expected."

"Excellent service from all staff. Reliable, supportive and efficient, always friendly and good natured. Throughout the time I've lived at the house I've always felt respected and valued."

"As a landlord, I find Fraser St James listens to my needs and provides all the support I require to keep my long term investment in property running smoothly."

"i am fully satisfied with the service. I have no complaint. I would recommend this estate agent to my friend."

"We have used carl and his team for selling and renting and found the service first class we would not hesitate to recommend them to family and friends. All the team i.e.carl Sammy, Cindy and not least Amelia who has shown great desire for the job. Well done everybody"

"Carl and the team at Fraser St James are first class. Incredibly professional from the first meeting right throughout the sale process. I felt like I was kept up to speed all the way through the sale for an extremely competitive price. I would highly recommend Fraser St James to anyone buying or Selling a house."

"The valuing of our property, the compiling of the sales information pictures by Carl where excellent and extremely professional, what has been extremely disappointing has been the sales progression feedback process, if this was to be improved, and both vendors and purchaers were to receive regular contacts with progress would improve the quality of service greatly. Following a conversation with Carl this is now going to be improved which is reassuring for prospective client\'s"

"Fraser James have handled a couple of apartment rentals for me. They have been fast and extremely thorough, finding exceptional tenants for me on both occasions. Their fees have been very good value for money."

"The agents at fraser st james all offer a friendly, professional service where you are not treated like a number. Where you actually feel as though you are valued as a customer and on an individual basis. I have chosen to use them twice to sell and once to buy and would happily recommend them onto others looking to sell,buy or rent a property. Thank you very much Carl & your team."

"My sale has not completed as yet but the service has been great so far, my house sold in less than 24 hours. My valuation was quick and easy. Carl was great."

"I wouldn’t hesitate to recommend Fraser St James. They manage my rental property. On encountering a problem tenant who refused to pay they couldn’t have done more to resolve the problem for me. Samantha in particular displayed great professionalism and dedication to resolve the often complex legal issues. A fantastically well run company."

"Brilliant value for money. A company that cares and achieves well drawing on years of expertise. Really helpful in progress chasing the sale."

"Fraser st James are an excellent estate agents ,who I would highly recommend . They have over the years sold 2 houses for me ,very quickly and professionally to completion . Recently they sold my dads property which needed refurbishing completely ,but they got a buyer quickly and kept us informed to completion . Can I just mention Samantha and Carl who worked very hard ,even during the coronavirus period and I can only praise their hard work when you consider the selling fees for all 3 properties over the years was only £495 each . Amazing company"

"Excellent service fitted me in for viewing prompt and readily available to answer query’s. I was buying and I highly recommend anyone selling to use this company Thanks Shirley"

"Originally, Carl helped me with the purchase of my property, then he helped with the full refurbishment, and now he, and Sammi at Fraser St James are looking after the management, as the house is tenanted. Every single step of the way I\'ve had a fast, professional, and courteous service. I honestly can\'t praise the whole team enough, and I would definitely use Carl and Fraser St James again. In fact I already am!"

"Absolutely fantastic service from start to finish, the team at Fraser st James are always on hand to help and guide you with any queries you may have."

"Having rented the property previously, I was already aware of the exceptional service Carl from Fraser St James provided. Going on to then purchase the property, Carl was always available, made the process easy and was straight forward in any dialogue. He returned calls and emails promptly every time and always had a friendly manner whilst still remaining professional and efficient. I have no doubt that Carl made the whole process a lot easier and worry free."

"Carl King was friendly and helpful, pivotal in selling my house and then renting one to me. I rented for 6.5 years, loved the house, looked after it as well as possible and got my full deposit back when I left."

"We have just sold a house with Fraser St James. Carl\'s communication has been excellent throughout - I have been kept in the loop and felt very clear on where everything was up to. After some useful recommendations and tips Carl even managed to get us an offer above asking price. Would definitely recommend Carl and Fraser St James to anyone who is looking to work with them."

"This is the first time I have sold a property in over 20 years. This agent did not offer me a hard sell and gave me a wealth of advice. Carl the person who came to my house to value it was a lovely person. He told me about the local market and also about his fee\'s, which i must say were a fraction to to other agents i had to my house . The Girls in the office were so nice and would always help and guide me. I dealt with Sammy, Cindy and Amelia. Such nice people and always willing to help. Thank you Fraser St James"

"Fraser St James have been extremely helpful throughout the process of me both purchasing and selling. I have used other estate agents in the past but found that Fraser St James offered that extra \'personal touch\'. They were always there for me whenever I needed assistance or information meaning you really feel valued as a customer. I would 100% recommend them."

"Carl at Fraser St James was very helpful, knowledgeable and professional when I contacted him to value my property. He gave me a number of options to consider, as the property I was selling needed a lot of work doing. I instructed Carl that day as I had full confidence in him, and I wasn’t wrong, within a few days he arranged for a prospective buyer to view the property which then lead to a offer being made and after a little negotiating a price was agreed for the property. I can’t believe how quick it all happened, and I know this happened because of his proactiveness. I would most definitely recommend Fraser St James to all of my family and friends. Once again thank you Carl."

"Shocking experience with Fraser St james .I put my house on the market with this agent they found me a buyer Three months down the line they decide to tell me our buyer does not have a deposit to complete the sale just shocking.A agents job is to make sure buyers have deposits in there banks when putting offers in on houses but this agent doesnt do there job proper all iv ended up with is a massive solicitors bill caused by Fraser saint james not doing there job proper in the first place ."

"I can not thank Cindy at Fraser St James. Nothing but 100% customer service throughout. Nothing too much to ask and always ensured I was updated. Had my house up and sold within weeks ready for us to buy our New home. Very quick and smooth process. Highly Recommended."

"I would like to thank Cindy and the team for making the sale of my house easy. I was not thinking of selling my house due to the few estate agents that came out and dealt with me, as the service was not good. When Cindy came out and the information and assurances she gave was enough for me to go with her, when Carl came out to take the pictures was amazing. I would only use them going forward and would recommend."

"Over the past three and a half years that I have been a tenant they have always been there to answer any queries and respond quickly to any issues that arise with the house. I\'ve had tradesmen arrive within hours of calling in things that have gone wrong (leaks etc). All members of staff are friendly and supportive, they really care about their tenants whilst holding strong professional standards. After living in various renting accomodation they really are the best agents \/ landlords I\'ve dealt with."

"Fraser St James No1 letting agent in Tameside. Absolute fantastic team , Sammi and Cindy really looked after and helped me find the perfect tenant for my rental property. Professional, hard working and most important good at what they do! I will most certainly recommend them to anyone who is considering renting there property"

"I’m selling my house and Cindy has been dealing with my sale , I honestly can’t recommend her enough she has gone above and beyond for me. Even calling and texting me out of her working hours to keep me updated. She is very professional but also friendly. Selling a house Is a very stressful time so Having someone on your side and being there for you really helps."

"Had four valuations on my house, & after deciding on Fraser St James , Carl had been back, took photos & had it on the market & sold in less than a week ! They are so helpful in keeping me updated throughout the whole procedure ,"

"We have used Fraser St James for some considerable time now and they have proved very proactive and professional in all our dealings. I would happily recommend them to all prospective buyers\/investors."

"I wish I had listened to my friends sooner and changed to Fraser St James!! The service I have received has been first class!! Cindy came out and valued my property, she listened to my situation and was very helpful and knowledgeable and nothing was too much trouble. After this first initial contact with Cindy I cancelled my contract with my previous agent and instructed Fraser St James straight away! Carl then visited my property and took my pictures which totally knocked spots off my previous agents photos!! Since being on the market I have had a number of viewings which have been arranged so easily by the team and have received all my feedback from the viewings from Cindy and Samantha ( which my previous agent was unable to do) I now have accepted an offer which I am more than happy with!! Nothing is too much trouble and if they say they will ring you back they do!! I have spoken To Cindy and Samantha more in the three weeks I have been on the market with Fraser St James than I did in the six months I was on the market with my other agent!! If you want an agent who actually cares and your not just a number Fraser St James is the Only agent to chose!!!"

"Excellent in what they do regarding property management, letting and selling, but could explain and communicate their processes better. Easy to contact, friendy and efficient when asked to carry out any particular request."

"Recently sold a property, mega competitive fees compared to other options. Great pictures taken which really brought my property to its best potential, staff are always helpful and friendly when I called. Great overall service highly recommended!"

"Not a good experience as a potential tenant. After being promised first refusal to the first property the agent didn\'t turn up to the viewing and office failed to inform us, then he rushed to the viewing that we took time from work for, we applied and it was taken off the market, it took 2 days for Fraser St James to confirm why - that the landlord had referred someone himself - didn\'t make much sense as he is paying FSJ for this service but oh well, we had already seen a new property after asking a few times if it allows pets, once to be ignored & once told probably and given false hope we went to view a new house, not wanting to waste anytime we applied, everytime we wanted an update we had to contact FSJ - no one was in touch ever, calls were not returned, we went through the whole application process, got work reference\'s arranged guarantors the whole lot, to wait a whole week to be told \"actually the landlord wont accept pets\" I will avoid this company in the future and if you are a tenant I would strongly advise you do the same."

"excellent service very professional and very helpfull highly reccommended helped me 110 percent all way through of sale and purchase of proprty"

"brilliant an excellent service 5 stars nothing was to much trouble I would recommend Fraser st james to anyone selling or buying a property"

"I initially dealt with Lucy who I found very helpful in providing details of their services and fees. Carl was very professional when he came to value our property and we sold the property fairly quickly. Would definitely recommend them."

"Fraser St James were recommended to us by a friend and we were very happy with their service throughout. We had our house valued by two other agents and all of them valued them at the same amount. We decided to go with Fraser St James as they didn't pressurise us at all and they were also the cheapest out of the three. Our house sold quite quickly, Lucy was brilliant at communicating with us pre and post sale. It took longer than expected to go through but this was because we had two houses we were buying fall through on us. Lucy was fantastic and ensuring our buyers were updated of the progress throughout and also reassuring them. Our buyers even commented on how fantastic she was in comparison to the agent they used to sell their house. Once we eventually found a house Lucy even helped us negotiate on the price of the new house. We have recommended Fraser St James to all of my friends and family."

"Me an my partner were very impressed with the service from Lucy at Fraser Saint James, she would go out of her way to help us if needed."

"try and get lucy to help you shes the best thanks for all your help you made it very easy for me"

"All staff really helpful. Nice and friendly to talk to and will go up and beyond to help you. So many thanks Tom"

"Excellent service highly recommend nothing was to much trouble all the staff were good would definitely use them again 5 star service"

"I found that the overall service to be excellent. The staff members were very friendly, polite and professional at all times, these factors played major part in achieving our sale."

"From the offset carl treated me in a professional manner but with a personal touch. It is very clear he knows the agent market very very well!, Lucy went above and beyond , nothing was ever too much, i would highly recommend the agents for anyone selling or buying a property. Thank you again"

"From selling my property to completion I received an excellent service. Everything went smoothly and Lucy Leah has excellent customer service skills and kept me informed every step of the way. If I was to use another Estate Agent I would contact Lucy first. Thank you for the pleasant experience"

"I found the process of renting a home through Fraser st James seamless. They were 100% efficient and professional and are extremely quick to arrange someone to fix any problems In the flat. I would recommend them to anyone - the only reason I give them 4 stars instead of 5 was the cost of the admin fees as they didn't tell me they were charging extra to check the garuntor until I got the invoice, but I've been in my flat for 4 months now and they have been wonderful every step of the way."

"Excellent, friendly first class service, would definitely recommend to others. Nothing seemed to be too much trouble and queries answered very promptly."

"Purchased a investment property through Fraser St James, and liaised with Carl and Lucy. I found them to be very helpful & informative, providing no-nonsense and informative communication throughout the speedy purchase. Helped us to negotiate the purchase. We are looking for a similar BTL and we hope to engage with Fraser St James again."

"All I can say is the sales process from the first meeting valuation to the easy final sale was faultless, especially as we were a bereaved family trying to sell mums house. I chose them initially because of their recent sales successes in the road and soon found out the success was due to their professionalism and hard work, also amazingly they were significantly cheaper than their key competitors who I also contacted for valuation and quotes. Finally they kept us informed permanently when viewings were taking place and saved us the upset of having to attend. I would recommend them to anyone who was looking to sell a house in that area."

"Fraser st James in Hyde have been fantastic from start to finish with my purchase , excellent communication , lovely honest reliable people and a pleasure to deal with. I would highly recommend this company. Big thank you to Lucy , Carl , Sammy ! Mark."