"Lucy was very good and helped with the full purchase chasing solicitors and helping organise visits for surveys at all times keeping us fully informed. Would highly recommend"

"I found the whole process of dealing with Lucy Leah at Fraser St James a very pleasant experience. Lucy always answered my calls or returned my calls promptly. Lucy was always willing to help chasing the process along and helping us to access the keys at the earliest possible time on the day of completion. I would definitely deal with Fraser St James st Hyde again. Thank You"

"Outstanding service. Highly recommend. Lucy and staff are Polite, professional and always return your calls. Fantastic team. Many thanks for all your help and support."

"Never sold a property before, but Fraser st James have made it so easy, always there to answer your questions and even helped me get the right solicitor. Can't thank them enough."

"It is always a pleasure to deal with Lisa, who usually responds to any situation quickly and efficiently. As a newcomer to property letting, I have been very pleased with the service I have received."

"Lisa was very professional and was always quick to respond to any queries I had regarding the property and still is."

"By far the best letting agents ever!! They are kind understanding and very helpful, when a job needs doing it's done very quickly and always a brilliant job done, I've been with this company over 2 years and never had one problem with them or my house. I would recommend them to anybody! :)"

"This is my 1st experience of renting and I must say Lisa and her team have been absolutely fantastic. If there have been any issues or concerns in regards to the premises they have been extremely quick off the mark to get them resolved. All staff at the office and all workers used for repairs have been excellent. Big thumbs up to them all"

"I recently completed the purchase of my new house with Fraser St James. They were so supportive from my first viewing, right up until they gave me the keys. Highly recommended. Thank you."

"Top communication, efficiency, professionalism. I'm so grateful for the service I received from the team! Can highly recommend them to everyone! Helga"

"I spoke with Lucy Leah who was very helpful and informative. She kept me in the loop with the vendors which was a great help. Looking forward to signing contracts next month!!"

"Excellent Service all round, communicative, thorough, helpful and cannot fault them. Changed my views and past experiences on Estate Agents"

"Excellent service from the start. Lucy and Carl at Fraser St James guided us in every step. They listen and their advice is second to none. Our property went on the market only a few days after we had the valuation done and we had the first viewings after two weeks and achieved a sale within 4 weeks. A huge thank you to all the Team @ Fraser St James in Hyde definitely recommended to family and friends."

"All staff have been excellent and nothing is to much trouble from the moment I got in touch they are all polite and very efficient at what they do thanks"

"I would not hesitate to recommend Frazer St James the customer service is exceptional I was always kept well informed of what was happening and Lucy went over and above customer service and made a call to me in the evening to put my mind at rest."

"Fraser St James were excellent and I would highly recommend them for selling a property. The valuation from Carl was fair without under or overvaluing. I had 10 viewings booked in within the first 2 days, the first offer within 4 days and an offer for the full asking price within 7 days. Lucy was excellent at negotiating with the buyers whilst they were putting in their offers and even suggested I should hold out for the asking price. Lucy kept in contact throughout and was also very helpful in chasing up solicitors to keep things moving. The price they charge is very fair and lot cheaper than most high street estate agents and, I would say, with much better service."

"Having used other agents in the past for property sales Fraser St James are like a breath of fresh air. I can only reiterate what has been said before - Carl from Fraser St James made the whole experience smooth, stress free and was very professional. Lucy kept us well informed throughout with regular updates and feedback. I would highly recommend Fraser St James and all the staff who were amazing 10/10."

"We regard Fraser St James and a very professional and reliable estate agent. There communication was very good keeping us in regular contact and up to date with the progress of selling our house..."

"We chose Fraser St James to sell our house. The process was easy, quick and efficient. Our house sold within less than 3 weeks! Fantastic service, thank you."

"Super experience with this agent in selling our property and purchasing one via them. Friendly and professional service easy to contact and any calls to them are returned promptly and dealt with effectively. Pleased with the valuation of our property, its presentation on line and, of course, the speed in which it sold."

"Carl from Fraser St James made the whole experience smooth, stress free and was very professional. Lucy kept us well informed throughout with regular updates and feedback. I would highly recommend Fraser St James and all the staff who were amazing 10/10."

"I sold my house in 2 days thanks to the great advice from Carl . He was very professional and made you feel you were important unlike some agents I have come across in the past. He listened to what I had to say and put it on at a realistic price . I received the full asking price which proved to me that his knowledge of the market and the area was spot on. During the sale Lucy was in constant contact with me and would always ring back within an hour if I couldn't get through to her. All in all it was a stress free sale and would definitely recommend them ."

"Yes, that's correct! We ran an online search on a particular (well-known) Estate Agent in the area who we were interested in contacting to help with the sale of our house and accidentally reached Fraser St. James. We'd seen their signs around and they were lesser-known to us, but we wished to see three different agents for comparison anyway and Lucy was so lovely that we decided to see what they had to offer. We saw three agents. The one we were meant to contact initially, was absolutely shocking! FSJ were next and Carl was amazing, incredibly informative and personable! They had a tiered, fixed-fee transparent costing structure too, which impressed us. Having seen another agent, who was also favourable and who suggested a higher market value for our property, we were thrown into disarray. We'd fallen in love with another property we wished to purchase and needed to sell - but at the right price, though. At this point, we decided to toss a coin to decide between the two. We set about, coin at the ready and it kept landing on the other agent... but it just didn't feel right! In the end, we went with our gut instinct and unanimously decided that FSJ were the guys to go with. They have been AMAZING! Carl arrived with us to photograph our house (the pictures were great) and had it online the following day, when we started to receive call after call about our property. Having been our first sale, we were never off the phone to Lucy, who not only has a great deal of patience, but is the most amazing person to deal with! In the end, our house sold in under three weeks, which is amazing in itself, but we couldn't have done it without the help of Lucy and the team! Even during the most stressful times of the sale going through, Lucy was always at the other end of the phone to calm us down and put our minds at ease, which she did every time! This company are really worth their weight in gold and I wouldn't hesitate to recommend them!"

"Happy with the service..good communication and proffessional..was kept well informed with all aspects with the sale of my property etc....also the staff were very helpful and friendly too.."

"Recently bought a house using these agents and Lucy was a complete professional. It was a pleasure to get such great service during my time buying a house"

"Frazer St James have been a delight to deal with , they offer a fantastic service , they helped and guided me through the sale of my Nan's property . The property was sold after one week where I had the option of two buyers , I would strongly recommend them to any one wanting to sell their house ."

"Absolutely spot on with valuation, amazed by the speed of sale and so happy with the fees that I'm only going to use Carl and Lucy from now on with all my house sales."

"Lucy was fantastic from start to finish. Not sure we would have got the sale over the line without her."

"I was buying a house from Fraser James and as mine had already sold & we were in a rental property I didn't have anyone to answer my questions Lucy was fantastic even answered an email out of hours when we hit a problem would definitely use this estate agent if we moved again"

"Fraser st james have been amazing from start to finish. Cant get over how fast they sold my house they were very helpfull friendy and professional throughout. Carl took the photographs monday was on online tuesday with 4 viewings that night and 2 offers put in all with in 24 hours. Lucy was fab always there to help on the other side of the phone txt and email. I would definitely recommend fraser St James 5 star service."

"Both extremely helpful with myself and my partner in helping us find the right property and giving us lots of advice in which we are very grateful for"

"Completed our sale yesterday! Carl and Lucy made it seem so easy from the day we put our property on the market until we completed our sale!! We don't can't thank you both enough!!!"

"I simply can't recommend Carl and Lucy highly enough!!! I will always recall what Lucy said to me on day ONE!! ... That's what we are here for...to take the stress away from you!!!... They certainly did that!! Thank you Fraser St James!!! X"

"Decided to choose Fraser St James because of their good reviews and also because they offered a comprehensive service for a fixed fee. Lucy has been great throughout the process chasing both sets of solicitors and keeping us updated, especially important considering the lack of contact from our own solicitor. Would not hesitate to recommend to others."

"I had a valuation from 6 agents in the area. Frasers were by far the best. The gentleman who came over, Carl was most pleasant and poiite . Not pushy and most knowledgeable about the area and my property. I will be placing my home with them to sell next month when i return from my holiday. lovley people there. Jess"

"Sold two houses through Fraser St James. Carl and Lucy provide a top class service which is fast and pro active. Always will use them. Cheers Dan"

"From the moment I chose Fraser St James to help me sell my home, Carl was round to photograph the property etc, and it was online that very same evening! I had so many viewings – I was never off the phone with Lucy! Considering I paid the low-cost upfront fee, the communication was first class and Lucy went above and beyond to get me the best offer for my property. I had a few hiccups along the way (the sale fell through twice, with both buyers pulling out), but Lucy was confident it would sell, and she was right! I would definitely recommend Fraser St James!"

"What a fantastic team. They came recommended to me and I can understand why. First class service. They were helpful, informative and answered all questions with honesty and integrity. I also liked that they were not afraid to speak frankly and offer an opinion."

"Excellent staff great communication and impressed with the reviews and overall service...Top class well done Fraser St. James....will definitely recommend your services."

"Always been a bit sceptical about estate agents based on stories you hear from others but have to say Fraser St James have been fantastic from day one.. Lucy especially has been great (considering I was on the phone mithering her all the time.. sorry lucy)... very professional service. Would definitely recommend and certainly would use again.. thanks the Yates family"

"We have recently sold our home through Fraser St James. From the first point of contact we have received excellent customer service. Lucy is knowledgeable and helpful and is always at the end of the phone. We have been kept constantly updated on all aspects of the sale. I am extremely happy we chose Fraser St James as they have made a very stressful time much easier!"

"Fraser St James have been fantastic throughout the process of selling our home. The communication has been second to none, Lucy has kept in touch continuously giving us regular updates. Furthermore Lucy has always responded promptly to our calls. Our home was sold within three weeks of being on the market and we are delighted with the price we achieved. They have been professional throughout and we would definitely recommend them to anyone wanting to sell their home."

"Went on the market Thursday, had an offer in and accepted two days later. So to start with I had Carl round for a valuation quite some time ago, along with lots of other agents. I liked that I could pay up front or defer payment until sold, so much cheaper than the traditional estate agents. I went for the pay up front and Carl was very detailed in where it would appear, Rightmove, local newspaper, other web sites, probably more than the traditional estate agents. The payment was easy to make using a banking app. On the day I signed, Carl arrived on time, something I highly value, went through paperwork and took pics. Carl said it should be live on Thursday on Rightmove, I had a tex from them to confirm it was. I have to say that the pictures were fabulous. From that point the communication from both Carl and Lucy was amazing. They both kept me informed of viewings by email due to my job, followed up by confirmation emails and tex's confirming times, dates and viewers names. I work in a Customer Service, so my expectation of Customer Service is probably higher than average, I was not disappointed, it has been first class, even by my standards. It's early days yet, but I'm hopeful everything will go through smoothly, but if something does go wrong, I have the upmost confidence that our property will be re-marketed and sold. Carl and his company are amazing, if only all estate agents were this good. I can honestly say I will be recommending Fraser St. James to anyone and everyone, it's the way forward, and the Customer Service is outstanding, they are truly setting the bar, others are sadly lagging behind"

"Great service.house went on web site friday ,sold by monday .carls a lovely person .cant get a better service than that."

"I found the process of selling my house stress free due to Lucy.She goes the extra mile to make sure everything runs smoothly.Lucys people skills are fantastic and great communication at all times"

"I have been in contact with Fraser St James since February 2018, and from my first correspondence with them up until my last, the team have been very helpful and have been going the extra mile to help where they can. Lucy has been very proactive and also has been delivering as promised. From arranging the initial viewing, they were very flexible and helped me around my working days and hours. I would definitely recommend this agent and also use this agent for myself again in the future. Thank you team for your hard work and also the proactive attitude that you have shown to help make my process stress free and easier. It has been a pleasure to have been in communication with you."

"Really pleased with Fraser St. James. Carl King was professional yet friendly and there was no hard sell from him. Lucy was great she was helpful and was happy to listen to our needs. Lucy also answered the phone (even when she was rushed off her feet) and returned calls when promised. For me this is a selling point as communication is key when selling a home as this can be one of the most stressful events in anybody's life."

"I have been dealing with Carl and his team for several years, as a landlord of a property, they have provided an exceptionally high standard of service with professionalism at all times, I have used them to find tenants and to manage the property let, I would highly recommend the Company for landlords who are looking for a hassle free let with high standard of service and are looking for excellent tenants."

"Happy with the service show professionalism throughout the process of selling my house. I'll happily recommend them to friends and family."

"Despite a rocky start, with some perserverence Lucy helped us get there in the end! Lucy's communication skills are great and she's done a great job of keeping me updated all the way through the process."