"Shocking experience with Fraser St james .I put my house on the market with this agent they found me a buyer Three months down the line they decide to tell me our buyer does not have a deposit to complete the sale just shocking.A agents job is to make sure buyers have deposits in there banks when putting offers in on houses but this agent doesnt do there job proper all iv ended up with is a massive solicitors bill caused by Fraser saint james not doing there job proper in the first place ."

"I can not thank Cindy at Fraser St James. Nothing but 100% customer service throughout. Nothing too much to ask and always ensured I was updated. Had my house up and sold within weeks ready for us to buy our New home. Very quick and smooth process. Highly Recommended."

"I would like to thank Cindy and the team for making the sale of my house easy. I was not thinking of selling my house due to the few estate agents that came out and dealt with me, as the service was not good. When Cindy came out and the information and assurances she gave was enough for me to go with her, when Carl came out to take the pictures was amazing. I would only use them going forward and would recommend."

"Over the past three and a half years that I have been a tenant they have always been there to answer any queries and respond quickly to any issues that arise with the house. I\'ve had tradesmen arrive within hours of calling in things that have gone wrong (leaks etc). All members of staff are friendly and supportive, they really care about their tenants whilst holding strong professional standards. After living in various renting accomodation they really are the best agents \/ landlords I\'ve dealt with."

"Fraser St James No1 letting agent in Tameside. Absolute fantastic team , Sammi and Cindy really looked after and helped me find the perfect tenant for my rental property. Professional, hard working and most important good at what they do! I will most certainly recommend them to anyone who is considering renting there property"

"I’m selling my house and Cindy has been dealing with my sale , I honestly can’t recommend her enough she has gone above and beyond for me. Even calling and texting me out of her working hours to keep me updated. She is very professional but also friendly. Selling a house Is a very stressful time so Having someone on your side and being there for you really helps."

"Had four valuations on my house, & after deciding on Fraser St James , Carl had been back, took photos & had it on the market & sold in less than a week ! They are so helpful in keeping me updated throughout the whole procedure ,"

"We have used Fraser St James for some considerable time now and they have proved very proactive and professional in all our dealings. I would happily recommend them to all prospective buyers\/investors."

"I wish I had listened to my friends sooner and changed to Fraser St James!! The service I have received has been first class!! Cindy came out and valued my property, she listened to my situation and was very helpful and knowledgeable and nothing was too much trouble. After this first initial contact with Cindy I cancelled my contract with my previous agent and instructed Fraser St James straight away! Carl then visited my property and took my pictures which totally knocked spots off my previous agents photos!! Since being on the market I have had a number of viewings which have been arranged so easily by the team and have received all my feedback from the viewings from Cindy and Samantha ( which my previous agent was unable to do) I now have accepted an offer which I am more than happy with!! Nothing is too much trouble and if they say they will ring you back they do!! I have spoken To Cindy and Samantha more in the three weeks I have been on the market with Fraser St James than I did in the six months I was on the market with my other agent!! If you want an agent who actually cares and your not just a number Fraser St James is the Only agent to chose!!!"

"Excellent in what they do regarding property management, letting and selling, but could explain and communicate their processes better. Easy to contact, friendy and efficient when asked to carry out any particular request."

"Recently sold a property, mega competitive fees compared to other options. Great pictures taken which really brought my property to its best potential, staff are always helpful and friendly when I called. Great overall service highly recommended!"

"Not a good experience as a potential tenant. After being promised first refusal to the first property the agent didn\'t turn up to the viewing and office failed to inform us, then he rushed to the viewing that we took time from work for, we applied and it was taken off the market, it took 2 days for Fraser St James to confirm why - that the landlord had referred someone himself - didn\'t make much sense as he is paying FSJ for this service but oh well, we had already seen a new property after asking a few times if it allows pets, once to be ignored & once told probably and given false hope we went to view a new house, not wanting to waste anytime we applied, everytime we wanted an update we had to contact FSJ - no one was in touch ever, calls were not returned, we went through the whole application process, got work reference\'s arranged guarantors the whole lot, to wait a whole week to be told \"actually the landlord wont accept pets\" I will avoid this company in the future and if you are a tenant I would strongly advise you do the same."

"excellent service very professional and very helpfull highly reccommended helped me 110 percent all way through of sale and purchase of proprty"

"brilliant an excellent service 5 stars nothing was to much trouble I would recommend Fraser st james to anyone selling or buying a property"

"I initially dealt with Lucy who I found very helpful in providing details of their services and fees. Carl was very professional when he came to value our property and we sold the property fairly quickly. Would definitely recommend them."

"Fraser St James were recommended to us by a friend and we were very happy with their service throughout. We had our house valued by two other agents and all of them valued them at the same amount. We decided to go with Fraser St James as they didn't pressurise us at all and they were also the cheapest out of the three. Our house sold quite quickly, Lucy was brilliant at communicating with us pre and post sale. It took longer than expected to go through but this was because we had two houses we were buying fall through on us. Lucy was fantastic and ensuring our buyers were updated of the progress throughout and also reassuring them. Our buyers even commented on how fantastic she was in comparison to the agent they used to sell their house. Once we eventually found a house Lucy even helped us negotiate on the price of the new house. We have recommended Fraser St James to all of my friends and family."

"Me an my partner were very impressed with the service from Lucy at Fraser Saint James, she would go out of her way to help us if needed."

"try and get lucy to help you shes the best thanks for all your help you made it very easy for me"

"All staff really helpful. Nice and friendly to talk to and will go up and beyond to help you. So many thanks Tom"

"Excellent service highly recommend nothing was to much trouble all the staff were good would definitely use them again 5 star service"

"I found that the overall service to be excellent. The staff members were very friendly, polite and professional at all times, these factors played major part in achieving our sale."

"From the offset carl treated me in a professional manner but with a personal touch. It is very clear he knows the agent market very very well!, Lucy went above and beyond , nothing was ever too much, i would highly recommend the agents for anyone selling or buying a property. Thank you again"

"From selling my property to completion I received an excellent service. Everything went smoothly and Lucy Leah has excellent customer service skills and kept me informed every step of the way. If I was to use another Estate Agent I would contact Lucy first. Thank you for the pleasant experience"

"I found the process of renting a home through Fraser st James seamless. They were 100% efficient and professional and are extremely quick to arrange someone to fix any problems In the flat. I would recommend them to anyone - the only reason I give them 4 stars instead of 5 was the cost of the admin fees as they didn't tell me they were charging extra to check the garuntor until I got the invoice, but I've been in my flat for 4 months now and they have been wonderful every step of the way."

"Excellent, friendly first class service, would definitely recommend to others. Nothing seemed to be too much trouble and queries answered very promptly."

"Purchased a investment property through Fraser St James, and liaised with Carl and Lucy. I found them to be very helpful & informative, providing no-nonsense and informative communication throughout the speedy purchase. Helped us to negotiate the purchase. We are looking for a similar BTL and we hope to engage with Fraser St James again."

"All I can say is the sales process from the first meeting valuation to the easy final sale was faultless, especially as we were a bereaved family trying to sell mums house. I chose them initially because of their recent sales successes in the road and soon found out the success was due to their professionalism and hard work, also amazingly they were significantly cheaper than their key competitors who I also contacted for valuation and quotes. Finally they kept us informed permanently when viewings were taking place and saved us the upset of having to attend. I would recommend them to anyone who was looking to sell a house in that area."

"Fraser st James in Hyde have been fantastic from start to finish with my purchase , excellent communication , lovely honest reliable people and a pleasure to deal with. I would highly recommend this company. Big thank you to Lucy , Carl , Sammy ! Mark."

"I could not have asked for a better estate agent to purchase my property from! The girls in the office, especially Lucy were incredible and helped the whole process go so smoothly. They kept me up to date with everything, her email response was always prompt and just the whole transaction process went so amazing smooth! This is the agency that I would use it in the future."

"I have received exceptional service from Fraser St James, I would highly recommend them for their customer service and attention to detail. They are transparent is all of their fees and charges from the start. Selling your home is stressful and challenging but I was pleasantly surprised with the service I have received and they are absolutely supportive. One of the best estate agents in Tameside"

"Lucy was amazing! Really helpful and kept us in the loop with everything, even though it took us six months to move into our property! We would definitely use Lucy if we ever sell our property in the future. Would highly recommend!! - Thanks for all your help! :)"

"I have just purchased a house and dealt with Carl and Lucy , Lucy mostly . She was very attentive friendly and helpful , nothing was ever too hard."

"Lucy is very on the ball, replied to all emails and telephone calls in a timely manner. Gave reassurance when things were getting stressful. Great job Lucy 👍🏼"

"Extremely efficient company to work with. My house sold within 24 hours of going on the market, Lucy was with us every step of the way. Really good service, advice and communication. Really pleased with Fraser St James and would highly recommend"

"From the outset Fraser St James have excelled in all areas, including fabulous customer service and delivery of promises. We are very satisfied customers! Would recommend to all"

"Carl took the photos on a Friday late afternoon, property was online Sunday and I had accepted an offer just after lunchtime on Monday thanks to Lucy !! They sell houses and in my opinion extremely well with no fuss. Will definitely be using them again as and when needed."

"After putting our home up for sale with another agent and having no luck, we then appointed Carl and the team at FSJ to sell our property. Within weeks they secured us a sale and were there every step of the way for advice and support. Can not recommend them enough! Half the fee, double the service! Thanks so much!"

"Fraser St. James were always very professional. All the members of staff we spoke with were efficient and courteous. Lucy in particular ( as she was dealing with our purchase ) was always very pleasant, friendly, knowledgeable and helpful. She was easy to talk to seemed to go the extra mile in order to reassure us and put our minds at rest. Lucy and her colleagues are and would be an asset to any company and should be held in the highest regard as an example of "how to do it". We have no reservation in saying 100%."

"We decided to put our house on the market with FSJ following lots of sold signs popping up in the avenues near our house. Carl visited us in the evening to talk us through their approach and to give us an estimate on what he believed would be a suitable sale price. We had done some research ourselves and agreed that the price was realistic and what we had hoped to achieve. Our sale was agreed fairly quickly, and Lucy was brilliant in listening to our instructions regarding the price we were willing to accept, and negotiated on our behalf. Following our sale being agreed, it took us 4 weeks to find a property we wanted, and Lucy was fantastic in keeping our buyer informed of our progress, and throughout the post-sale process. I wouldn't hesitate to recommend Fraser St James, a professional and friendly service at a more than reasonable price."

"Lucy was very good and helped with the full purchase chasing solicitors and helping organise visits for surveys at all times keeping us fully informed. Would highly recommend"

"I found the whole process of dealing with Lucy Leah at Fraser St James a very pleasant experience. Lucy always answered my calls or returned my calls promptly. Lucy was always willing to help chasing the process along and helping us to access the keys at the earliest possible time on the day of completion. I would definitely deal with Fraser St James st Hyde again. Thank You"

"Outstanding service. Highly recommend. Lucy and staff are Polite, professional and always return your calls. Fantastic team. Many thanks for all your help and support."

"Never sold a property before, but Fraser st James have made it so easy, always there to answer your questions and even helped me get the right solicitor. Can't thank them enough."

"It is always a pleasure to deal with Lisa, who usually responds to any situation quickly and efficiently. As a newcomer to property letting, I have been very pleased with the service I have received."

"Lisa was very professional and was always quick to respond to any queries I had regarding the property and still is."

"By far the best letting agents ever!! They are kind understanding and very helpful, when a job needs doing it's done very quickly and always a brilliant job done, I've been with this company over 2 years and never had one problem with them or my house. I would recommend them to anybody! :)"

"This is my 1st experience of renting and I must say Lisa and her team have been absolutely fantastic. If there have been any issues or concerns in regards to the premises they have been extremely quick off the mark to get them resolved. All staff at the office and all workers used for repairs have been excellent. Big thumbs up to them all"

"I recently completed the purchase of my new house with Fraser St James. They were so supportive from my first viewing, right up until they gave me the keys. Highly recommended. Thank you."

"Top communication, efficiency, professionalism. I'm so grateful for the service I received from the team! Can highly recommend them to everyone! Helga"

"I spoke with Lucy Leah who was very helpful and informative. She kept me in the loop with the vendors which was a great help. Looking forward to signing contracts next month!!"